Frequently Asked Questions
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Do you ship worldwide?
Yes! We offer worldwide shipping options. If you do not see your country listed during checkout, please contact us.
Where are you shipping from?
We ship from either The Netherlands or our Asian supplier, depending on the item your are purchasing & your shipping country. Note that for USA, Canada & Australia this does not affect delivery times. For Europe and the Netherlands, deliveries from Asia can take up to 2-5 working days longer.
How can I track my order?
As soon as your order is shipped, you will receive a tracking link through email. You can also view the current status of your package by clicking on 'Track Your Order' on the bottom of the website.
How do the items fit?
A sizing chart should be available on every product page. If you're still not sure, feel free to contact us!
Which payment methods are available?
We accept iDeal, Bancontact, all major credit cards and PayPal.
What is the shipping time of my order?
Please allow 1–3 business days for order processing. To view the estimated delivery time for your location, simply add the product to your cart and enter your shipping details at checkout. The estimated shipping time will be shown once you select your preferred shipping method.
Can I return or exchange my order?
Yes, this is possible. Please contact us to request a return or exchange an item.